Outage in Salsify
Custom Integrations, Password Protected Catalogs/Lightboxes, and Labs access failing with an authentication error
Resolved Minor
Need to monitor Salsify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Salsify, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Salsify ApplicationLatest Updates ( sorted recent to last )
Our team has corrected the issue causing Custom Integrations, Password Protected Catalogs/Lightboxes, and these should be working as expected now. Access to Labs may still fail with an authentication error, and our team is actively working on correcting this. We hope to have this done as soon as possible. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
We are continuing to investigate this issue.
Our engineering team has identified and is addressing an issue that is causing Custom Integrations, Password Protected Catalogs/Lightboxes, and access to Labs to fail with an authentication error. We hope to have this done as soon as possible. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Latest Salsify outages
The best way to monitor Salsify and all your cloud services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3153 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime