Outage in Salsify

GDSN/insights reports not generating

Resolved Minor
June 20, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our engineering team is currently investigating an issue causing GDSN reports along with insights to be delayed. We'll update you as soon as we have more information. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
Components affected
Salsify Syndication
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/20/2022 11:03PM

Our engineering team has applied a fix for the issue for GDSN and insights reports. The reports are currently processing but our team is continuing to monitor the issue to ensure there is no further impact. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

INVESTIGATING almost 2 years ago - at 06/20/2022 07:50PM

Our engineering team is currently investigating an issue causing GDSN reports along with insights to be delayed. We'll update you as soon as we have more information. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

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