Outage in Salsify

Walmart Supplier Center and Marketplace Syndication Errors

Resolved Minor
October 07, 2022 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

There have been reports of errors when publishing content from Salsify through the Walmart API. The issue does not appear to be affecting all publications. The failures are being caused by our 3rd party, and our engineering team is working with them to resolve the issue. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
Components affected
Salsify Walmart
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 10/07/2022 08:12PM

Our 3rd party has implemented a fix that has resolved syndication to the Walmart API. We will continue monitoring to verify the fix is stable.
Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

INVESTIGATING over 1 year ago - at 10/07/2022 06:31PM

There have been reports of errors when publishing content from Salsify through the Walmart API. The issue does not appear to be affecting all publications. The failures are being caused by our 3rd party, and our engineering team is working with them to resolve the issue.
Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

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