Is Samanage Down? Samanage status is operational
Stats for Samanage official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
54 days
Users reports for Samanage in the last 12 hours
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Stay on top of Samanage's current and past outages
Samanage outages in the last 30 days per day
Minor · about 2 months ago · lasted about 2 hours
Delayed load time - US Datacenter
We are receiving reports of delayed load times (~5 seconds)across the platform. These delays should not impact any incident creation or notifications being sent out.
Minor · 4 months ago · lasted about 2 hours
All Data Centers - Not able to update users via API including IDaaS providers
We are investigating reports that you are not able to update users via the API. This includes using IDaaS providers like Azure, OKTA, OneLogin, etc. Workaround: You can update users directly from the platforms UI.
Minor · 4 months ago · lasted 11 days
Potential Expiring Web Tokens Impacting API Access
We are receiving reports of JSON web tokens expiring with no actions taken from the user. We are investigating three things. 1. Why this is happening? 2. Is it impacting all tokens? 3. Are we able to make the tokens that have expired, active again? A current workaround is to generate a new JSON Web Token. https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/token-authentication-for-api-integration.htm We will update this status as we gain more information.
Minor · 4 months ago · lasted about 2 hours
Unable to view incidents when selecting them to open from the "All Incidents" page
We are currently investigating this issue.
Minor · 4 months ago · lasted about 2 hours
US Data Center - Virtual Agent is currently down
The Virtual Agent is down in the US region due to backend issue. We are aware of it and working to resolve it. The is no ETA as of the moment.
Major · 7 months ago · lasted about 2 hours
We are currently investigating this issue.
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