Outage in Sardine AI

customers API degraded for sanction/pep

Resolved Minor

June 08, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

customers API is severely degraded and taking more than 10 seconds to respond. oncall team is investigating

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/08/2022 03:03PM

This incident has been resolved.

MONITORING almost 2 years ago - at 06/08/2022 01:50PM

we were notified that fix was made, monitoring the status

IDENTIFIED almost 2 years ago - at 06/08/2022 12:38PM

It is determined because of our data provider for sanction screening.

INVESTIGATING almost 2 years ago - at 06/08/2022 12:10PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/08/2022 12:10PM

customers API is severely degraded and taking more than 10 seconds to respond. oncall team is investigating

Latest Sardine AI outages

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Incode Service Degradation - about 2 months ago

Degraded performance with Customer API - 2 months ago

Degraded performance with Device/Customer API - 7 months ago

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