Outage in Satori

AWS US East 1 Loss of Power

Resolved Minor

December 22, 2021 - Started over 2 years ago
Official incident page

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Outage Details

We are observing high error rates from customer-hosted DACs on AWS us-east-1. The root cause is a confirmed loss of power in one of the AWS datacenters in the region, which affects one of the availability zones. The issue is not expected to impact user access to Satori-protected data stores in multi-availability zone deployments. Satori SaaS DAC on us-east-1 is not deployed on the affected availability zone.

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 12/22/2021 03:36PM

This incident has been resolved.

MONITORING over 2 years ago - at 12/22/2021 03:03PM

AWS report that power has been fully restored. We are monitoring the situation.

IDENTIFIED over 2 years ago - at 12/22/2021 01:30PM

We are observing high error rates from customer-hosted DACs on AWS us-east-1. The root cause is a confirmed loss of power in one of the AWS datacenters in the region, which affects one of the availability zones. The issue is not expected to impact user access to Satori-protected data stores in multi-availability zone deployments.

Satori SaaS DAC on us-east-1 is not deployed on the affected availability zone.

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