Outage in Screencastify

Record and Submit - Outage Preventing Sign-In

Resolved Minor
January 05, 2021 - Started over 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

Hey there👋 Our Engineers have determined that the Record extension and Submit both experiencing some issues at this time😔 . This means, you may have some issues with signing into and accessing Record and Submit. We are currently looking into this issue and will post an update by 2PM CST. We're so sorry about this and will keep investigating to find a solution! 😺
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 01/05/2021 06:30PM

Our Engineering Team was able to implement a solution and access to Record and Submit has now been restored! 🥳 All users should be able to sign in and access Record and Submit.
Thanks for hanging in there as our team implemented a resolution!

- Screencastify Team 😊

IDENTIFIED over 3 years ago - at 01/05/2021 06:00PM

Our Engineering Team has identified the issue and are continuing to investigate what is preventing Screencastify users from accessing Record and Submit. They are currently working to deploy a fix shortly 🥳 We will continue investigating to ensure that all issues have been resolved and post another update by 3 PM CST.
--Thanks from the Screencastify Team 😊

INVESTIGATING over 3 years ago - at 01/05/2021 04:58PM

Hey there👋

Our Engineers have determined that the Record extension and Submit both experiencing some issues at this time😔 . This means, you may have some issues with signing into and accessing Record and Submit. We are currently looking into this issue and will post an update by 2PM CST. We're so sorry about this and will keep investigating to find a solution! 😺

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