Outage in Screeners

Authentication and Playback Errors

Resolved Minor

January 29, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

We are currently investigating reports of users receiving errors when attempting to log in or play video files.

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/30/2021 01:20AM

This has been resolved.

MONITORING about 3 years ago - at 01/29/2021 09:07PM

We have identified the underlying cause and deployed a solution. Usage has returned to full uptime. Our engineers are continuing to monitor closely to prevent any recurrence.

INVESTIGATING about 3 years ago - at 01/29/2021 08:15PM

We are currently investigating reports of users receiving errors when attempting to log in or play video files.

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