Outage in Scurri

Issue with XDP Tracking Updates

Resolved Minor

November 09, 2022 - Started over 1 year ago - Lasted 3 months
Official incident page

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Outage Details

We have identified an issue with accessing the XDP server to collect tracking information. We have raised this issue with XDP, who are investigating. Currently, no tracking updates are being processed for XDP. Tracking updates can be viewed via the XPD tracking link. The generation of XDP labels is not affected. Please check back here for updates on this issue.

Components affected

Scurri front-end Scurri API

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/26/2023 02:06PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 11/09/2022 12:00PM

We have identified an issue with accessing the XDP server to collect tracking information.

We have raised this issue with XDP, who are investigating.

Currently, no tracking updates are being processed for XDP.

Tracking updates can be viewed via the XPD tracking link.

The generation of XDP labels is not affected.

Please check back here for updates on this issue.

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