Outage in Second Life

Multi-Factor Authentication Maintenance

Resolved Minor

May 27, 2023 - Started 11 months ago - Lasted 5 days
Official incident page

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Outage Details

We are currently experiencing an issue with adding Multi-Factor Authentication to Second Life accounts. Residents may receive an error when trying to enable MFA, but those who already have it enabled on their accounts may still use it as expected. Please use caution if disabling MFA on your account, as you may not be able to re-enable it at this time. We apologize for any inconvenience. Our engineers are working to resolve this issue as soon as possible. Please follow this blog for updates.

Components affected

Second Life secondlife.com

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/01/2023 03:25PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 05/27/2023 01:59PM

We are currently experiencing an issue with adding Multi-Factor Authentication to Second Life accounts. Residents may receive an error when trying to enable MFA, but those who already have it enabled on their accounts may still use it as expected. Please use caution if disabling MFA on your account, as you may not be able to re-enable it at this time.

We apologize for any inconvenience. Our engineers are working to resolve this issue as soon as possible.

Please follow this blog for updates.

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