Outage in SecureAuth Service
SMS Delivery Issues Impacting Limited Cell Providers
Resolved Minor
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Outage Details
Components affected
SecureAuth Service SMS ServiceLatest Updates ( sorted recent to last )
SMS messages are being received from our test devices, continuing to monitor the situation
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
There is an issue with the 3rd party vendor we are using to send SMS messages to the carrier. The issue appears to be with the vendor delivering messages to AT&T
We are investigating an issue with one of the cell providers (AT&T) where users are not able to utilize SMS as an MFA factor.
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