Outage in SecureAuth Service
SecureAuth Authentication Services Down
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
All customers should have returned to normal. Please contact SecureAuth Support (support@secureauth.com) if you are still having issues.
Services have been restored and we will continue to monitor the situation to ensure no further issues.
Updated estimated resolution time 1:00pm Eastern Time. Continuing to recover the underlying database infrastructure components.
Identified an issue with the underlying database infrastructure which should be resolved by 12:15pm Eastern Time (9:15am Pacific/16:15 UTC).
The SecureAuth Authentication services have been impacted by a issue within the backend services - we are working with the appropriate teams and third-parties to isolate and resolve.
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