Number of Incidents
0 outages
Since last incident
149 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including SecureGive.
Major · 5 months ago · lasted about 1 hour
Unable to complete one-time transactions
Our team is aware and looking into a backend systems issue that is preventing transactions from completing.
Minor · started over 1 year ago
Users are reporting that SecureGive is not allowing them to complete a donation. Our team is aware and looking into it.
Minor · started over 2 years ago
Users unable to complete a transaction
SecureGive was impacted by an issue with one of our transaction processing partners that lasted about 45 minutes this morning. This prevented users from being able to select a payment method to complete their transaction. Additionally, Text Giving users were not able to complete a successful transaction via SMS. All systems are restored and operational.
Minor · started over 2 years ago
Global Payments Processing Issue
SecureGive is currently experiencing an issue where clients using the Global Payments processor are unable to complete transactions. Our team is working with our downstream partners to get this resolved as quickly as possible.
Minor · started almost 3 years ago
Some users are reporting that SecureGive is loading slow or not loading for them. Our team is aware and looking into it.
Minor · started about 3 years ago
SecureGive Website Not Accessible
Around 5:01pm, the SecureGive giving website could not be reached. Our development team was able to identify and resolve the issue within 30 minutes. All systems are operational.
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