Outage in SecurityTrails

RESOLVED - Service degradation on API/Attack Surface Intelligence/SurfaceBrowser/Feeds/Account Console

Resolved Major

April 12, 2022 - Started about 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

One of our vendors is currently experiencing a network device failure that may affect some queries. This may cause slow queries and/or incomplete results until the issue is resolved. The infrastructure team is monitoring and will continue to send additional updates every 60 minutes until the incident is resolved.

Components affected

SecurityTrails API SecurityTrails Account Console

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 04/12/2022 01:44PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 04/12/2022 12:38PM

This incident has been resolved. Our team is proactively monitoring all the services and we will provide further incident details later.

INVESTIGATING about 2 years ago - at 04/12/2022 12:16PM

We are currently experiencing a service degradation on our **[SecurityTrails API / SecurityTrails Account Console / SurfaceBrowser App / Public App / Website]**

Our engineering team is working to identify the root cause and implement a solution.

We will continue to send additional updates every 60 minutes until the incident is resolved.

INVESTIGATING about 2 years ago - at 04/12/2022 11:09AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 04/12/2022 10:43AM

The team is continuing to investigate issues caused by the networking failure. We will update with further info as soon as we have it.

MONITORING about 2 years ago - at 04/12/2022 05:45AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 04/12/2022 05:44AM

One of our vendors is currently experiencing a network device failure that may affect some queries. This may cause slow queries and/or incomplete results until the issue is resolved.

The infrastructure team is monitoring and will continue to send additional updates every 60 minutes until the incident is resolved.

Latest SecurityTrails outages

Attack Surface Intelligence & SurfaceBrowser™ Outage - 5 months ago

Degraded performance - about 1 year ago

ASI Projects partial outage - about 1 year ago

Degradation in ASI services - over 1 year ago

RESOLVED - SecurityTrails SB/ASI Platform login unavailable - almost 2 years ago

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