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Seesaw Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Resolved Minor Unable to open some school announcements on iOS devices

We have identified an issue where some teachers, students and families will see an “Item Not Found” error when trying to open the expanded post view of school announcements message attachments on iOS devices. This issue is affecting new school announcement attachments with images, videos, links or PDFs. The issue is isolated to iOS, there are no issues on Android or web. We are actively working on a fix.

15 days ago

Resolved Minor Some teachers missing classes

We are investigating some teacher reports of missing classes. We have identified root cause and are working on a resolution.

2 months ago

Resolved Minor Low Error Rate Across Seesaw

We are currently investigating an issue where a small percentage of users are experiencing 400 errors across the site.

5 months ago

Resolved Major Clever/ClassLink Syncs: Manual Roster Syncs Fail When Adding New Students

We’re investigating an issue where manual Clever/ClassLink roster syncs are failing (displaying “unexpected error” in the sync dashboard) when the sync involves adding new students due to a recent update. We are investigating the issue and will patch a fix as soon as we can.

8 months ago

Resolved Major Activity Library Outage

We're currently investigating an issue where the Seesaw Activity Library is experiencing an outage, impacting My Library, Community Library, School & District Library, and Seesaw Lessons Library. We will update on the issue when we have more information.

8 months ago

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Frequently Asked Questions

Is Seesaw down today?
Seesaw seems to be up and running. We've updated the status less than a minute ago.
I'm having issues with Seesaw, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Seesaw is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Seesaw has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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