Outage in Seesaw

Cannot Playback Videos that Were Recorded from Web/Android on iOS devices

Resolved Major

January 12, 2023 - Started over 1 year ago - Lasted 13 days
Official incident page

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Outage Details

We identified an issue where users cannot playback videos that were recorded on the web/Android on iOS devices.

Components affected

Seesaw

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/25/2023 04:15PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 01/12/2023 09:30PM

Videos that are recorded on the Web can now be played back on iOS devices. A fix for video playback for videos on recorded on Android is in review.

IDENTIFIED over 1 year ago - at 01/12/2023 06:09PM

We identified an issue where users cannot playback videos that were recorded on the web/Android on iOS devices.

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