Outage in Seesaw

Clever/ClassLink Syncs: Manual Roster Syncs Fail When Adding New Students

Resolved Major
September 21, 2021 - Started over 2 years ago - Lasted 6 months
Official incident page

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Outage Details

We’re investigating an issue where manual Clever/ClassLink roster syncs are failing (displaying “unexpected error” in the sync dashboard) when the sync involves adding new students due to a recent update. We are investigating the issue and will patch a fix as soon as we can.
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 09/21/2021 11:27PM

We’re investigating an issue where manual Clever/ClassLink roster syncs are failing (displaying “unexpected error” in the sync dashboard) when the sync involves adding new students due to a recent update. We are investigating the issue and will patch a fix as soon as we can.

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