Outage in Segment

Data delays affecting ~7% of cloud mode destinations

Resolved Minor
July 13, 2022 - Started almost 2 years ago - Lasted 22 minutes
Official incident page

Need to monitor Segment outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Segment, and never miss an outage again.
Start Free Trial

Outage Details

A hardware failure in our streaming destinations pipeline caused a delay of up to 25 minutes for 7% of cloud mode destinations. For the affected destinations, 33% of data did not experience a delay. We manually replaced the underlying hardware and the affected destinations began to recover. We will continue to monitor until all destinations are back to real-time. Our systems are designed to be resilient to hardware failures and recover automatically where possible but in this case, it did not recover automatically. We are investigating the root cause and will put fixes in place to ensure that we can automatically recover from more kinds of hardware failures.
Components affected
Segment Destinations
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/13/2022 08:20PM

A hardware failure in our streaming destinations pipeline caused a delay of up to 25 minutes for 7% of cloud mode destinations. For the affected destinations, 33% of data did not experience a delay.

We manually replaced the underlying hardware and the affected destinations began to recover. We will continue to monitor until all destinations are back to real-time.

Our systems are designed to be resilient to hardware failures and recover automatically where possible but in this case, it did not recover automatically. We are investigating the root cause and will put fixes in place to ensure that we can automatically recover from more kinds of hardware failures.

The easiest way to monitor Segment and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime