Outage in SendGrid

Certificate Errors for Links in Google Chrome

Resolved Minor
May 03, 2022 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor SendGrid outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SendGrid, and never miss an outage again.
Start Free Trial

Outage Details

Starting around 5:10 PM PT on May 2, 2022 our engineers began investigating an issue involving the validity of link certificates for SendGrid links. Customer may see errors when clicking on links when using Google Chrome. This does not impact mail send. As a workaround, please try opening the link in a different web browser. We will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 05/03/2022 02:15AM

We are still determining the solution for resolving the link certificate errors shown with Google Chrome on some versions. Updates will be given within the next two hours or as soon as more significant updates are available.

IDENTIFIED almost 2 years ago - at 05/03/2022 01:05AM

Our team identified the root cause of the certificate errors when attempting to resolve SendGrid links with Google Chrome browser. At this time, we are working towards implementing a solution to allow links to properly resolve. Another update will be provided in one hour or when a substantial update is available.

INVESTIGATING almost 2 years ago - at 05/03/2022 12:22AM

Starting around 5:10 PM PT on May 2, 2022 our engineers began investigating an issue involving the validity of link certificates for SendGrid links. Customer may see errors when clicking on links when using Google Chrome. This does not impact mail send. As a workaround, please try opening the link in a different web browser. We will provide another update in 1 hour or as soon as more information becomes available.

The easiest way to monitor SendGrid and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime