Servosity Status
Servosity had 1 problem in the last month.
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Stats
0 incidents in the last 7 days
1 incidents in the last 30 days
Automatic Checks
Last check: 2 minutes ago
Last known issue: 24 days ago
Latest Incidents
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Resolved Servosity Backup Server Updates
On 4/20/21 beginning at 11AM EST, we will be rolling out an updated version of our Servosity Cloud Backup Server. This will result in some downtime for servers. You may encounter up to 30 minutes where you are unable to access your backup accounts, either on the client or web interface. This may cause backups in progress to end without completing if the client version is below 8.5.0.126, however this patch will allow for future updates to happen with less downtime, and allow backups to continue running while the server is down. If you have any questions please contact us at [email protected] or call 800-429-0500.
Resolved Upgrade to fix Performance Issues
We have identified a performance issue with our backup servers and are deploying a software upgrade to fix the issue. Downtime is expected to be less than 1 hour, however you will not be able to start new backups during that time. This only affects our backup servers and No intervention is required on your part. If you have any questions, please let us know @ 800-429-0500 or [email protected]
Resolved Microsoft 365 Service issues
Microsoft is currently reporting issues with Exchange Online, which affecting the ability to create, modify, or run Office 365 backup jobs. They are working to resolve this issue, but have not provided an ETA yet. We will update this outage when we have more information.
Resolved Servosity Control Panel Unavailable
The Servosity Control Panel may be unavailable for 5 to 10 minutes while we make a minor configuration change. Backups will not be affected.
Resolved Twilio outage affecting SMS Login
Twilio is currently having issues processing SMS, and as a result we are unable to send MFA codes via SMS. We will monitor and update this issue when they have more information. You can follow their notifications at status.twilio.com as well.
Resolved Some backups missed after server updates
We have received reports of an increase in missed backups after the server updates yesterday. Our team is currently investigating the cause of this and will report any new information as soon as possible.
Resolved Servosity Backup Server Updates
We will be updating the Servosity Online Backup servers between 12PM and 2PM EST on Thursday 2/21.
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