This chart provides user-reported problems for Seven Senders in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Seven Senders status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Seven Senders outages and possible affected you.
Minor Resolved · started about 1 month ago
Issue with MySQL connection to Analytics DB through proxy
Due to the slow performance of the database proxy, we experienced a lag in processing tracking events from carriers. In order to fix this, the DB proxy has been upgraded to a bigger size. We expect the data to catch up by end of the business day on 22 December 2022. The API performance was partially affected but has been restored and resolved now. Please contact us in case of any questions or problems via the chat in the portal.
Minor Resolved · started 2 months ago
Due to an issue loading data into the Seven Senders Portal, we are missing information within Analytics since the 20th of November 2022. Currently we are working on fixing the issue and are currently reimporting all data into Analytics. We expect the data load to be stabilized by 3 pm CET. This issue has NO EFFECT ON API connection as well NOT ON TRACKING PAGES AND NOTIFICATIONS. We keep you posted via the status page and apologize for any inconvenience. Please contact us in case of questions or problems via the chat in the portal.
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Minor Resolved · started 4 months ago
SPS/InTime tracking not available
SPS/InTime tracking not available due to problems at the carrier's end. The carrier is being contacted.
Minor Resolved · started 4 months ago
We are currently facing an issue in the label creation process and working with a high priority on resolving the issue. We will provide an update asap
Minor Resolved · started 5 months ago
Mondial Relay - No tracking data available
We are experiencing an issue with Mondial Relay. The tracking data is not available.
Minor Resolved · started 5 months ago
DHL Germany - No tracking data available
We are experiencing an issue with DHL Germany. The tracking data is not available. We are investigating the issue.
Minor Resolved · started 7 months ago
Seven Senders Portal Down
An issue with an internal API caused the Seven Senders Portal to be down for approx. 3 hours between 6:40 am - 9:40 am
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