Outage in SharpSpring
Form Submission Delays
Resolved Minor
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Outage Details
Components affected
SharpSpring Form Submissions ProcessingLatest Updates ( sorted recent to last )
A fix has been deployed, and previously observed failure cases are no longer being delayed, and are now functioning as normal. We'll continue monitoring. Unfortunately, due to the nature of the issue, some delayed form submissions will not be retroactively processed. The data isn't lost, but further effort is required to re-process those missing submissions.
A possible cause of the issue has been identified, and a fix is being tested.
We're seeing intermittent issues with form submissions, resulting in long delays in processing. We are currently investigating.
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