Is Shelf Down?
Shelf status is operational
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Latest Shelf Official Outages
We continuously monitor the official Shelf status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Shelf outages.
Minor Resolved · 6 months ago · lasted about 1 hour
We are currently investigating this issue.
Minor Resolved · 7 months ago · lasted about 3 hours
The issue has been identified and a fix is being implemented.
The simplest way to monitor outages in cloud services
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Minor Resolved · 8 months ago · lasted about 2 hours
Problems with Self-Service Portals
We are currently investigating this issue.
Minor Resolved · 11 months ago · lasted 7 minutes
Problems Accessing the Web Application
The issue has been identified and a fix is being implemented.
Minor Resolved · 12 months ago · lasted less than a minute
5XX Errors When Accessing the Web Application
The issue has been identified and a fix is being implemented.
Minor Resolved · 12 months ago · lasted less than a minute
Kustomer Integration Issues
The issue has been identified and a fix is being implemented.
Minor Resolved · about 1 year ago · lasted 5 days
Updates to gems show up in search results with a delay
The issue has been identified and a fix is being implemented.
Shelf problems reported by users
User-reported problems for Shelf in the last 12 hours. It's a collection of user reports from different sources.
Shelf Components Status
Check the current status of the components
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What is Shelf?
The Shelf knowledge management platform uses AI to provide on-demand answers to the questions that block customer and employee success.
The simplest way to monitor outages in cloud services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 2512 services available
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Monitor all your dependencies in a consistent way.
- Subscribing to status pages one-by-one
- Limited notification options
- Can't monitor only the parts that matter
- Losing time looking for problems elsewhere
- No access to historical issues and stats
- Easily subscribe to all status pages
- Notifications in the tools you already use
- Monitor only the parts that impacts your business
- Outages information where it's needed
- Historical data of outages for all your providers
IsDown is the missing layer in your monitoring stack
Quickly identify external outages that impact your business. We are monitoring more than 2500 services in real time.
Your team on top of problems
IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
No more wasting time. Uptime monitoring in real time
Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
Receive alerts in your preferred channels
Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.
Easily integrate with your current tools and workflows
Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.
Avoid notifications clutter
Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.
Multiple dashboards, shareable with the world
Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Integrate with tools you already use and love
The data and notifications you need, in the tools you already use.
Who is it for?
DevOps & On-Call Teams
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
IT Support Teams
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.
5 minute setup,
instant value for your team
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
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Step 2 Select your cloud services
There are 2512 services to choose from and you can start monitoring, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
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Step 4 Done!
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Frequently Asked Questions
- Is Shelf down right now? What is Shelf current status?
- Shelf seems to be up and running. We've updated the status 1 minute ago.
- Was Shelf down today?
- Shelf is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Shelf, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Shelf and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Shelf outage? How can I monitor Shelf?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Shelf and get alerts in real-time when Shelf has outages.
- Why use IsDown instead of Shelf status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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