Resolved EU Region: Intermittent errors
A fix has been implemented and we are monitoring the results.
Resolved Documents are not uploading within Content Publication Workflow
We are currently investigating this issue.
Resolved Problems signing in using some SSO providers
A subset of Shelf users who use SSO experience issues signing in. The problem is caused by our downstream provider Auth0. More details on the incident here: https://status.auth0.com/
Resolved Web App
Users might experience 503 errors and blank pages when loading the web app. We are currently investigating this issue.
Resolved Insights: degraded performance
Events might appear with dealy. Some reports or dashboards may load partially.
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Unified tools status
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We monitor all problems and outages and keep you posted on their current status in almost real-time.
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You can easily get notifications in your email, slack, or use Webhooks and Zapier to introduce the service status in your workflows.