Is ShipEngine Down? What is the current status?

ShipEngine status is operational
We checked the ShipEngine status page
ShipEngine not working for you?

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Latest ShipEngine outages, issues and problems

Major November 29, 2023 · lasted about 1 hour

UPS - Intermittent issues creating labels and getting rates with UPS

We are aware of elevated error rates when attempting to get rates and create labels with UPS. We are continuing to monitor the situation for improvement.

More details & updates

Minor November 08, 2023 · lasted about 4 hours

Intermittent issues requesting FedEx labels and rates

We have received widespread reports of issues getting both rates and labels for FedEx. The underlying cause of this issue is being investigated.

More details & updates

Major October 30, 2023 · lasted about 1 hour

"License system not available" error on attempted UPS label creation.

We have received reports of a widespread issue preventing UPS label creation with the following error returned: "A shipping carrier error occurred: License system not available" We are currently i...

More details & updates

Major October 12, 2023 · lasted about 1 hour

"An unexpected error occurred"

We are investigating widespread reports of non-specific error responses on multiple endpoints.

More details & updates

We have registered 125 issues and outages in ShipEngine since we started monitoring on April 10, 2021.
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Major September 26, 2023 · lasted about 2 hours

High rates of timeouts and nonspecific error responses from ShipEngine API

We are investigating widespread occurrences of timeouts and "An unexpected error occurred." error messages being returned on multiple endpoints.

More details & updates

Major September 19, 2023 · lasted about 2 hours

"An unexpected error occurred" returned on attempted label creation

We are investigating widespread reports of non-specific error responses for attempts to create labels with multiple carriers.

More details & updates

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Users reports for ShipEngine in the last 12 hours

ShipEngine outages or issues in the last 30 days

Nov 07, 2023
No Outages
Nov 08, 2023
1 outage
Nov 09, 2023
No Outages
Nov 10, 2023
No Outages
Nov 11, 2023
No Outages
Nov 12, 2023
No Outages
Nov 13, 2023
No Outages
Nov 14, 2023
No Outages
Nov 15, 2023
No Outages
Nov 16, 2023
No Outages
Nov 17, 2023
No Outages
Nov 18, 2023
No Outages
Nov 19, 2023
No Outages
Nov 20, 2023
No Outages
Nov 21, 2023
No Outages
Nov 22, 2023
No Outages
Nov 23, 2023
No Outages
Nov 24, 2023
No Outages
Nov 25, 2023
No Outages
Nov 26, 2023
No Outages
Nov 27, 2023
No Outages
Nov 28, 2023
No Outages
Nov 29, 2023
1 outage
Nov 30, 2023
No Outages
Dec 01, 2023
No Outages
Dec 02, 2023
No Outages
Dec 03, 2023
No Outages
Dec 04, 2023
No Outages
Dec 05, 2023
No Outages
Dec 06, 2023
No Outages

Stats for ShipEngine issues in the last 30 days

Number of Incidents

2 issues

Last incident

7 days ago

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Integrations
OK
ShipEngine API
OK
ShipEngine API Dashboard
OK
Shipping Carrier Integrations
OK
Shipping Carrier Sandbox Integrations
OK
Shopping Cart/Marketplace Integrations
OK
Support Services
OK
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Frequently Asked Questions

Is ShipEngine down right now? What is ShipEngine current status?
ShipEngine seems to be up and running. We've updated the status 3 minutes ago.
Was ShipEngine down today?
ShipEngine is up and running now. In the last 24 hours there was 0 outages.
When was the last ShipEngine outage?
ShipEngine last outage was on November 29, 2023 with the title "UPS - Intermittent issues creating labels and getting rates with UPS"
ShipEngine not working for you? Having issues and need support?
How can I monitor ShipEngine outages?
Why use IsDown instead of ShipEngine status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
How IsDown compares to DownDetector?
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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