The best way to monitor ShipEngine and all your cloud services
Stay on top of outages with real-time notifications, health dashboards, and internal status pages. Get alerts on Slack, PagerDuty, Microsoft Teams, Datadog and more.Major November 29, 2023 · lasted about 1 hour
UPS - Intermittent issues creating labels and getting rates with UPS
We are aware of elevated error rates when attempting to get rates and create labels with UPS. We are continuing to monitor the situation for improvement.
More details & updatesMinor November 08, 2023 · lasted about 4 hours
Intermittent issues requesting FedEx labels and rates
We have received widespread reports of issues getting both rates and labels for FedEx. The underlying cause of this issue is being investigated.
More details & updatesMajor October 30, 2023 · lasted about 1 hour
"License system not available" error on attempted UPS label creation.
We have received reports of a widespread issue preventing UPS label creation with the following error returned: "A shipping carrier error occurred: License system not available" We are currently i...
More details & updatesMajor October 12, 2023 · lasted about 1 hour
"An unexpected error occurred"
We are investigating widespread reports of non-specific error responses on multiple endpoints.
More details & updates
We have registered 125 issues and outages in ShipEngine since we started monitoring on April 10, 2021.
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Major September 26, 2023 · lasted about 2 hours
High rates of timeouts and nonspecific error responses from ShipEngine API
We are investigating widespread occurrences of timeouts and "An unexpected error occurred." error messages being returned on multiple endpoints.
More details & updatesMajor September 19, 2023 · lasted about 2 hours
"An unexpected error occurred" returned on attempted label creation
We are investigating widespread reports of non-specific error responses for attempts to create labels with multiple carriers.
More details & updatesStay ahead of outages with real-time notifications, health dashboards, and internal status pages. Monitor the status pages of all your dependencies.
Number of Incidents
2 issues
Last incident
7 days ago
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