This chart provides user-reported problems for ShipHero in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official ShipHero status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ShipHero outages and possible affected you.
Minor Resolved · 8 days ago · lasted about 1 hour
DHL Ecommerce's API is timing out, this will cause errors with printing DHL Ecommerce labels as well as quoting and printing cheapest. We have contacted DHL Ecommerce to get an ETA on resolution.
Minor Resolved · 3 months ago · lasted 5 minutes
We are investigating reports of errors while trying to ship orders.
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Minor Resolved · 3 months ago · lasted 42 minutes
The issue has been identified and a fix is being implemented.
Minor Resolved · 3 months ago · lasted 10 minutes
There are errors of label printing for some orders. We expect this to be resolved in about 10 minutes.
Minor Resolved · 3 months ago · lasted 15 minutes
Errors of This carrier is currenlty experiencing Timeout issues on printing
When printing some labels you may receive an error of This carrier is currenlty experiencing Timeout issues on printing. We're investigating the cause of these errors.
Major Resolved · 4 months ago · lasted 8 minutes
We have a major disruption of shipping. The fix is in progress and will take 20-30 minutes for the fix to take effect.
Minor Resolved · 7 months ago · lasted 23 minutes
Unable to Ship
ShipHero has been made aware of an issue impacting the ability to ship. Engineers are actively investigating.
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