Outage in ShipHero

FedEx Smartpost aka Ground Economy label generation errors

Resolved Minor

May 31, 2022 - Started almost 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

FedEx Smartpost aka Ground Economy labels are not printing right now due to a format change FedEx made to their API response. We are working on resolving.

Components affected

ShipHero Printing

Latest Updates ( sorted recent to last )

INVESTIGATING almost 2 years ago - at 05/31/2022 01:39PM

FedEx Smartpost aka Ground Economy labels are not printing right now due to a format change FedEx made to their API response. We are working on resolving.

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