Outage in ShipWorks

Integration Issues - Amazon

Resolved Minor
December 07, 2022 - Started over 1 year ago - Lasted about 14 hours
Official incident page

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Outage Details

ShipWorks is aware of the technical issues impacting merchants ability to download and process shipments from your Amazon marketplace. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/08/2022 04:07AM

Thank you for your patience while our partners worked to resolve your issue. All merchants should be able to download and process Amazon shipments as normal.

If you run into any issues, please email us at Support@shipWorks.com or reach out to our Support team and we will be happy to follow up with you.

Thank you.

MONITORING over 1 year ago - at 12/07/2022 11:11PM

As of 5:00p.m Central Time on Wednesday December 7th, ShipWorks is still aware of issues impacting the ability to download and process Amazon orders. We are actively monitoring the status of these issues and will provide updates as they become available.

You can also check the status of this Incident on Amazon’s Status Page

Thank you for your patience!

INVESTIGATING over 1 year ago - at 12/07/2022 05:04PM

As of 11:00 Central Time, ShipWorks is still aware of issues impacting the ability to download and process Amazon orders. We are actively monitoring the status of these issues and will provide updates as they become available.

You can also check the status of this Incident on Amazon’s Status Page

Thank you for your patience!

INVESTIGATING over 1 year ago - at 12/07/2022 03:16PM

We are continuing to investigate issues impacting merchants' ability to download and process shipments from your Amazon marketplace.

You can also check the status of this Incident on Amazon’s Status Page

Thank you for your patience!

INVESTIGATING over 1 year ago - at 12/07/2022 02:25PM

We are currently investigating this issue.

IDENTIFIED over 1 year ago - at 12/07/2022 02:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 12/07/2022 02:21PM

ShipWorks is aware of the technical issues impacting merchants ability to download and process shipments from your Amazon marketplace. We are actively monitoring the status of these issues and will provide updates as they become available.

Thank you for your patience!

Latest ShipWorks outages

Carrier Issues - 15 days ago
Carrier Issues - about 1 month ago
Marketplace Issues - 2 months ago
Integration Issues - 2 months ago
ShipWorks - 2 months ago

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