Is Shogun Down? Shogun status is operational

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Stats for Shogun official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

41 days

Users reports for Shogun in the last 12 hours

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Stay on top of Shogun's current and past outages

Shogun outages in the last 30 days per day

Major · about 1 month ago · lasted about 4 hours

Page lists not loading in Page Builder Dashboard

We are investigating reports that the Pages list in the Shogun Frontend editor's Dashboard view is not loading for some users, instead being stuck on the blurred-out page list. The team are investigating causes and we will continue to update as we know more. Live pages are unaffected - this only affects the UI in the Page Builder editor.

Major · about 1 month ago · lasted about 1 hour

BigCommerce users unable to load pages in Shogun Page Builder

BigCommerce users may find themselves unable to load pages in Shogun Page Builder - upon attempting to open a page in the editor, users may find themselves stuck on a loading screen that never resolves. The Technical team are investigating causes and we are working to get it back to normal ASAP. Live pages are unaffected - this only affects editor functionality.

Minor · about 2 months ago · lasted about 6 hours

Slow builds in Shogun Frontend

Builds on Shogun Frontend are taking longer than expected to complete, and in some cases may fail to build. We are investigating the root cause. If you experience a failed build, please notify Shogun Support. Shogun Page Builder is unaffected by this outage.

Minor · 2 months ago · lasted about 2 hours

Shogun Frontend Builds Failing

We are aware of an issue that is causing new builds to fail in the Shogun Frontend Application only. Live pages on Shogun Frontend and the Page Builder editor are unaffected, but new Frontend site builds are unable to be generated. The team are investigating the cause and working on a solution, but in the meantime please hold off on generating new builds.

Major · 4 months ago · lasted about 4 hours

Shogun Page Builder experiencing an outage

We are currently investigating and will update this page as we learn more.

Major · 5 months ago · lasted 44 minutes

Unable to Access Shogun Editor

We are investigating an issue affecting users' ability to access the editor and update their pages. We anticipate being able to restore access shortly.

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Frequently Asked Questions

Is Shogun down right now? What is Shogun current status?
Shogun seems to be up and running. We've updated the status 3 minutes ago.
Was Shogun down today?
Shogun is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Shogun, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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