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We continuously monitor the official Shogun status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Shogun outages.
Minor Resolved · started 2 months ago
Our infrastructure provider is currently experiencing some issues. Users may experience slow loading times or issues with loading Shogun Frontend and Page Builder.
Minor Resolved · started 3 months ago
Add To Cart Issues On Shopify Stores Due To Third Party Outages
Shopify is reporting issues with their checkout systems which may negatively affect the ability for customers on FE sites linked to Shopify to checkout. The issue appears to be intermittent and attempts made a few minutes after a failed checkout will often succeed. We will continue to monitor the situation, and full details on Shopify's status can be found at https://www.shopifystatus.com/
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Minor Resolved · started 3 months ago
Due to internal changes being done to optimize data syncing, e-commerce data syncs might not be going through in Frontend. This means that recently updated information may be missing from the IDE and when you publish your store. Live sites are unaffected.
Minor Resolved · started 3 months ago
Shopify syncs may be impacted due to Shopify's outage. You can monitor the status at https://www.shopifystatus.com/.
Minor Resolved · started 4 months ago
Ecommerce Sync Issues Due To Third Party Outage
Due to maintenance on a third party component (Heroku) e-commerce data syncs are currently delayed in Frontend. This means that recently updated information may be missing from the IDE. Live sites are unaffected, but we ask our customers not to publish until this incident is resolved.
Minor Resolved · started 5 months ago
Shogun is experiencing an outage
Shogun is currently experiencing an outage - we are currently investigating.
Minor Resolved · started 5 months ago
Image Loading Issues
Due to an external disruption in Cloudinary services, some images are failing to load. We are monitoring the situation. For full details, see Cloudinary's status page at https://status.cloudinary.com/
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