Outage in ShopKeep

TSYS and First Data Nashville Credit Card Processing Degrading Performance

Resolved Minor

February 06, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Processing on the First Data Nashville and TSYS gateway are currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/06/2023 10:10PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 02/06/2023 09:11PM

Discover Network is experiencing an outage that may be impacting the ability to process transactions for Discover, JCB, and Diners cards. Discover Network is working to restore service across multiple processors.

INVESTIGATING about 1 year ago - at 02/06/2023 08:26PM

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