Outage in ShopKeep

Gift Card Outage

Resolved Major
September 01, 2021 - Started over 2 years ago - Lasted 7 months
Official incident page

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Outage Details

Our Gift Card partner is currently experiencing an outage with their platform and are working to resolve the issue. Due to this Outage any merchants that use ShopKeep Gift Cards are currently unable to process any gift cards. We will keep you updated on when this is resolved.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/01/2021 01:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/01/2021 12:35PM

Our Gift Card partner is currently experiencing an outage with their platform and are working to resolve the issue. Due to this Outage any merchants that use ShopKeep Gift Cards are currently unable to process any gift cards. We will keep you updated on when this is resolved.

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