Outage in ShopWired

Add to basket errors

Resolved Minor
September 29, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We're currently investigating reports from some customers that some visitors are unable to add products to the basket on some websites.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/29/2022 11:15AM

This incident has been resolved.

MONITORING over 1 year ago - at 09/29/2022 10:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 09/29/2022 09:04AM

We are continuing to investigate the cause of this issue.

INVESTIGATING over 1 year ago - at 09/29/2022 08:20AM

We're currently investigating reports from some customers that some visitors are unable to add products to the basket on some websites.

Latest ShopWired outages

ShopWired running slow - 17 days ago
Admin system connectivity issues - about 1 month ago
Import/export system errors - about 2 months ago
SSL certificate errors - about 1 year ago

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