Is Showpad Down?

Showpad status is operational


Showpad problems reported by users

This chart provides user-reported problems for Showpad in the last 12 hours. It's a collection of user reports from different sources.

Latest Showpad Official Outages

We continuously monitor the official Showpad status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Showpad outages.

1 Outages in the last 7 days
1 Outages in the last 30 days
3 Days since last incident

Major Resolved · 3 days ago · lasted about 2 hours

Showpad is slow or failing to load

Our engineering team is investigating an issue impacting the Showpad platform. Both users and administrators might experience slow loading times or certain areas of the platform being completely impossible to load.

Major Resolved · about 1 month ago · lasted 9 minutes

Showpad Web App Potentially Inaccessible

Showpad is currently experiencing an issue that is making some of the instances inaccessible for users. You might find yourself trying to access the Web App in a continuous loading mode and your browser to be frozen. Our engineering teams are already looking into this and will address the situation as soon as possible. If you are impacted, we would like to apologize for the inconvenience this is causing and thank you for your patience while we work on the issue.

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Minor Resolved · 2 months ago · lasted about 9 hours

MeetingIQ not able to attend meetings in Zoom version 5.13.4 (released on January 15, 2023) or higher

We have identified an issue with Showpad's MeetingIQ Bot being unable to attend meetings if you are using Zoom version 5.13.4 (released on January 15, 2023) or higher. With this release, Zoom has introduced enhanced formatting for in-meeting chat. This setting is enabled by default and is causing the Zoom window size to change and the MeetingIQ Bot to not be able to remain in the meeting. You might notice several attempts to join and eventually not being able to remain for the duration of the meeting. This means that recording these meetings will not be possible and result in an error after the meeting is concluded. Our engineering team is working on a fix, but in the meantime, you should either: - make sure to record your meetings to the Cloud (native Zoom functionality) or - deactivate the new chat setting in Zoom by navigating to your Zoom Profile and then to Settings.

Major Resolved · 3 months ago · lasted 14 minutes

Showpad failing to load

Our engineering team is investigating an issue impacting the Showpad platform both for users (the Web App) and administrators (the Online Platform). An error message is displayed when you attempt to load either side of the platform.

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Major Resolved · 5 months ago · lasted about 1 hour

Showpad slow or failing to load

Our engineering team is investigating an issue impacting the Showpad platform. Both users and administrators might experience slow loading times or certain areas of the platform being completely impossible to load.

Minor Resolved · 8 months ago · lasted about 1 hour

Showpad asset processing slow

Our engineering team is presently investigating an issue causing significant delays in the time it takes for assets to process and become available for use. This is impacting both admin uploaded assets and user (my files) uploaded assets. Additional updates will be posted here as they are available.

Minor Resolved · 9 months ago · lasted 3 minutes

User and Content processing delays

Our engineering team has identified and remedied an issue that affects user sync, content updates and reporting. Showpad Content and Coach data is intact and currently being processed. In the meantime, the following areas will be impacted: 1. User sync slowness (e.g. User creation in Coach) 2. New assets or asset changes will not be reflected in search (including video for search) 3. Content and Coach analytics not being updated 4. Export API Events not being updated We expect the data processing to complete this weekend (Jun 18-19). If you are experiencing an issue and need immediate assistance, you can contact Support through our Help Center at

Showpad Components Status

Check the current status of the components

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What is Showpad?

We combine industry-best training & coaching software with innovative content solutions to help you accelerate revenue growth. Explore Showpad eOS™ today.

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Frequently Asked Questions

Is Showpad down right now? What is Showpad current status?
Showpad seems to be up and running. We've updated the status less than a minute ago.
Was Showpad down today?
Showpad is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Showpad, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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