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Resolved Minor An error is encountered when accessing your Showpad Library
Our engineering team has identified an issue that prevents the Showpad Library to load, or any actions taken in this area to be saved. The behaviour will be mitigated as soon as possible.
Resolved Minor Shared Spaces currently inaccessible
Showpad's Shared Spaces are currently inaccessible both for internal and external participants. The issue is being investigated internally and will be resolved as soon as possible.
Resolved Minor Showpad updated to prevent Apache Log4j2 vulnerability (CVE-2021-44228)
Showpad became aware of the security issue relating to the open-source Apache “Log4j2” utility (CVE-2021-44228) as soon as it was publicly disclosed. Over the weekend, our engineers have updated the Showpad services that make use of the open-source Apache “Log4j2" utility to the latest version. The incident history and our efforts can be referenced here - https://status.showpad.com/incidents/ldsthtv25wrs Along with the update, our internal investigation does not show any indication of exploitations either. If you have any questions, please reach out to your Customer Success Manager or Account Executive, or open a case and our Support team will be in touch.
Resolved Maintenance Showpad addressing Apache “Log4j2” issue (CVE-2021-44228)
Showpad is aware of the recently disclosed security issue relating to the open-source Apache “Log4j2” utility (CVE-2021-44228). The Showpad services that make use of this utility are in the process of being updated to the latest version. The internal investigation does not show any indication of exploitations. If you have any questions, please reach out to your Customer Success Manager or Account Executive, or open a case and our Support team will be in touch.
Resolved Minor Windows Desktop App becomes unresponsive when creating a Share
Presently, when working in the Windows Desktop App and attempting to Share via an Email or Link from an Experience, Collection, or My Files, the app becomes unresponsive. The issue is already being worked on and will be resolved as soon as possible. In the meantime, we suggest composing your shares from the Shares tab and searching/adding the content that way.
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Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
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