This chart provides user-reported problems for Shuttlerock in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Shuttlerock status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Shuttlerock outages.
Minor Resolved · started about 1 month ago
Issue viewing delivery pages in SRC
We’ve become aware of an issue which is currently preventing logged out users and some external users from viewing delivery pages. We’re currently investigating the issue to identify the cause and will provide updates as they come.
Major Resolved · started 3 months ago
We are currently investigating this issue.
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Major Resolved · started 4 months ago
SRC Review tool partial outage
We are currently investigating this issue.
Minor Resolved · started 7 months ago
Uploading assets with Google Drive and Dropbox not working
There is an issue we’ve become aware of regarding uploading assets to briefs through Google Drive and Dropbox - currently this is not working. Uploading assets from your device is still working as normal however. Unfortunately this is out of our control and due to an issue with one of our providers, the status of which can be seen and tracked here https://status.heroku.com/incidents/2453 We’ll update you and let you know as soon as we’re aware that the issue has been resolved.
Minor Resolved · started 11 months ago
Browser caching issues
Some users are experiencing browser caching issues that are preventing the application from loading correctly. We have identified a fix and are planning rolling this out later today. In the meantime clearing your browser cache for the cloud.shuttlerock.com site will resolve the issue
Minor Resolved · started about 1 year ago
Issues with SRC Revision App
We are currently investigating the cause of this issue.
Major Resolved · started about 1 year ago
SRC projects are stuck in the Production Setup state
There is an issue at the moment with the approval of briefs in the SRC. We have identified the issue and will let you know when it has resolved.
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