Outage in Sierra Wireless

Service Disruption Notification (GNOC-152)

Resolved Minor
April 20, 2022 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Components affected
Sierra Wireless Data Sierra Wireless Voice Sierra Wireless SMS Sierra Wireless USSD Sierra Wireless Voice Sierra Wireless Data (NA) Sierra Wireless SMS Sierra Wireless SMS Sierra Wireless USSD Sierra Wireless Voice Sierra Wireless Data Sierra Wireless Data (EU) Sierra Wireless USSD Sierra Wireless Data Sierra Wireless USSD Sierra Wireless Data (NA) Sierra Wireless Data (EU) Sierra Wireless SMS Sierra Wireless Voice Sierra Wireless SMS Sierra Wireless USSD Sierra Wireless Voice
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/20/2022 09:14PM

We continue to see improvements and KPI has returned to near normal levels. We will continue to monitor to ensure network stability. We will consider this resolved if no further impacts are observed after one hour.

INVESTIGATING about 2 years ago - at 04/20/2022 07:54PM

Sierra Wireless engineers continue to investigate for root cause of this issue. Action was taken to mitigate impact and some improvement has been noted. We will provide an update as soon as we have additional information.

INVESTIGATING about 2 years ago - at 04/20/2022 06:17PM

Sierra Wireless is continuing to experience a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

INVESTIGATING about 2 years ago - at 04/20/2022 05:12PM

Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

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