Outage in Sift

Score and Workflow Processing Issues

Resolved Minor
May 20, 2021 - Started almost 3 years ago - Lasted 10 months
Official incident page

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Outage Details

Starting at approximately 1:57pm Pacific Sift has experienced increased latencies and failure rates against synchronous and asynchronous scores and workflows. We have identified the issue and are working to resolve it.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 05/20/2021 10:03PM

This incident has been resolved.

MONITORING almost 3 years ago - at 05/20/2021 09:38PM

As of 2:27pm Pacific, fix has been put in place and error rates and latencies are fully recovered for all scoring pathways. We will continue to monitor.

IDENTIFIED almost 3 years ago - at 05/20/2021 09:32PM

Starting at approximately 1:57pm Pacific Sift has experienced increased latencies and failure rates against synchronous and asynchronous scores and workflows. We have identified the issue and are working to resolve it.

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