Outage in Sift

Score and Workflow Processing Issues

Resolved Minor

April 09, 2021 - Started about 3 years ago - Lasted 12 months
Official incident page

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Outage Details

Starting at approximately 1pm Pacific today, Sift has identified issues processing score and workflow requests. The issue has been identified and we are working on resolving. No data has been lost.

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 04/09/2021 11:16PM

All scoring is back to normal.

MONITORING about 3 years ago - at 04/09/2021 08:50PM

Synchronous Scores and Workflows are now fully operational. Event ingestion for non synchronous calls is delayed by about 25 minutes.

IDENTIFIED about 3 years ago - at 04/09/2021 08:40PM

Starting at approximately 1pm Pacific today, Sift has identified issues processing score and workflow requests. The issue has been identified and we are working on resolving. No data has been lost.

Latest Sift outages

Sift API endpoints are down due to an infrastructure failure - about 1 year ago

Sift Console is unavailable - over 1 year ago

Elevated API failure rates - over 1 year ago

Sift Console is unavailable - over 1 year ago

Console indexing outage - over 1 year ago

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