Outage in Sigfox

Incident S3 CORP-38578 on Sigfox network

Resolved Minor

March 08, 2023 - Started about 1 year ago - Lasted 36 minutes
Official incident page

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Outage Details

Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38578 Severity S3 Service Impact Uplink messages capture - UP Uplink message storage and archiving - UP Uplink callbacks dispatch - DELAYED Uplink callbacks retrieval ("callback not sent" status) - IMPACTED/WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT Downlink sequences - DEGRADED Downlink customer platform call backs - DEGRADED API service - UP backend.sigfox.com access - UP Start Date and Time 08/03/23 10:50 am CET Root cause analysis Analysis on-going

Components affected

Sigfox IoT Connectivity service

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/08/2023 10:39AM

This incident has been resolved.

MONITORING about 1 year ago - at 03/08/2023 10:05AM

Please be advised there is an incident on Sigfox network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-38578

Severity
S3

Service Impact
Uplink messages capture - UP
Uplink message storage and archiving - UP
Uplink callbacks dispatch - DELAYED
Uplink callbacks retrieval ("callback not sent" status) - IMPACTED/WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT
Downlink sequences - DEGRADED
Downlink customer platform call backs - DEGRADED
API service - UP
backend.sigfox.com access - UP

Start Date and Time
08/03/23 10:50 am CET

Root cause analysis
Analysis on-going

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