Outage in Signhost

Unable to sign transactions

Resolved Minor

January 30, 2023 - Started about 1 year ago - Lasted 39 minutes
Official incident page

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Outage Details

We are aware of issues when opening the signing link. Signers are not able to sign. Transaction creation does still work.

Components affected

Signhost UI / View

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/30/2023 02:23PM

We saw a very quick rise of requests. We redirected the traffic and restored viewer functionality and signing proceeds as expected.

MONITORING about 1 year ago - at 01/30/2023 01:56PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 01/30/2023 01:46PM

We are aware of issues when opening the signing link. Signers are not able to sign.

Transaction creation does still work.

Latest Signhost outages

Issue with creating transactions - 2 days ago

ID proof and Webforms are down - 14 days ago

Delay when opening singing links - about 1 month ago

Issue with creating transactions - about 2 months ago

Degraded e-mail delivery performance - 2 months ago

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