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We continuously monitor the official Signifyd status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Signifyd outages.
Major Resolved · 16 days ago · lasted 35 minutes
We are experiencing intermittent "Console Server Errors" when attempting to create customer policies. This is not impacting order processing, and the rest of Signifyd's services are functional. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Degraded performance: - Policy creation: Will receive an error when attempting to create or save a policy Operational: - Case Creation: Cases are being processed as usual - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders
Major Resolved · 23 days ago · lasted 11 minutes
We are experiencing a delay in updating the data within the Signifyd “Reporting” systems due to an intermittent operation issue. All cases/orders are being submitted successfully and receiving decisions, but you may notice a delay in the data within the “Reporting” systems. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
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Major Resolved · 23 days ago · lasted 32 minutes
We are experiencing a delay in updating the data within the Signifyd “Reporting” systems due to an intermittent operation issue. All cases/orders are being submitted successfully and receiving decisions, but you may notice a delay in the data within the “Reporting” systems. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Minor Resolved · about 1 month ago · lasted about 2 hours
We are experiencing intermittent "API Server Errors". We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Minor Resolved · about 1 month ago · lasted about 1 hour
Console / Server Error
We are experiencing intermittent "Console Server Errors" when attempting to create and process certain cases. This is not impacting all orders, and the rest of Signifyd's services are functional. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Degraded performance: - Case Creation: Cases may be receiving a 5xx error when attempting to be created during this time. Operational: - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Minor Resolved · about 1 month ago · lasted 23 minutes
Signifyd Web Site Outage [All services remain operational]
Currently the Signifyd Web Site www.signifyd.com is down due to an external issue. We are closely monitoring and will update the status page as soon as this is resolved. This outage of the web site does not affect Signifyd's services and all functions remain operational. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessful webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to ...
Major Resolved · about 2 months ago · lasted about 1 hour
Reporting Delay
We are experiencing a delay in updating the data within the Signifyd “Reporting” systems due to an intermittent operation issue. All cases/orders are being submitted successfully and receiving decisions, but you may notice a delay in the data within the “Reporting” systems. We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
User-reported problems for Signifyd in the last 12 hours. It's a collection of user reports from different sources.
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