Is Simplero Down?

Simplero status is ongoing maintenance

IsDown is monitoring Simplero's official status page in real time.

Stats for Simplero official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

141 days

Users reports for Simplero in the last 12 hours

Monitor Simplero and all third-party official status pages in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Simplero.

Monitor and keep track of Simplero's current and past outages

Minor · 5 months ago · lasted 40 minutes

We have a problem, we’re working on it, it seems to be affecting checkout pages and video assets

Our "pusher" is extremely busy at the moment, which handles the "purchase processing" screen, video encoding, and transcripts generation. The following are expected to be affected: 1. The "purchase processing" screen will not automatically move on: the user purchasing from your site will need to click the link to force the redirect. 2. Video encoding status will not automatically update in your dashboard but the encoding will still process: you'll just need to refresh the page to see it updated. Video transcription status will not automatically update in your dashboard but it will be generated on the background: you'll just need to refresh the page to see it updated.

Minor · 8 months ago · lasted about 2 hours

Attachments (image/file uploads/mentions) on comments/forum posts uploaded 2 days ago not being displayed

The issue has been identified and a fix is being implemented.

Minor · 8 months ago · lasted about 1 month

Instagram feeds are down

Our integration with Instagram is currently being reviewed by Meta. We’ve submitted the information we need to submit and the Instagram feed section should start working again within 2-3 days. Please hide your Instagram sections for now.

Minor · started about 1 year ago

Website degraded performance

Website performance was degraded for about 30 minutes. It has gone back to normal. We subsequently found the root cause and fixed it.

Minor · started about 1 year ago

All sites showing error code

Will show a message like "ERROR: undefined method `google?' for nil:NilClass" or show the site without any styles at all. A fix is currently being deployed. So sorry about this.

Minor · started about 1 year ago

Database upgrade has stalled Broadcast and Email sendings

We are currently investigating why Broadcasts and Emails are not sending after our Database upgrade. We will update you as soon as possible.

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Frequently Asked Questions

Is Simplero down right now? What is Simplero current status?
Simplero seems to be having an outage. Check more details on the top of the page.
Was Simplero down today?
Simplero seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with Simplero, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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