Is Simplero Down?

Simplero status is operational

Are you having problems?

Users are not reporting problems in Simplero

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Simplero problems reported by users

This chart provides user-reported problems for Simplero in the last 12 hours. It's a collection of user reports from different sources.

Latest Simplero Outages

We continuously monitor the official Simplero status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Simplero outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
154 Days since last incident

Minor Resolved · started 5 months ago

Website degraded performance

Website performance was degraded for about 30 minutes. It has gone back to normal. We subsequently found the root cause and fixed it.

Minor Resolved · started 6 months ago

All sites showing error code

Will show a message like "ERROR: undefined method `google?' for nil:NilClass" or show the site without any styles at all. A fix is currently being deployed. So sorry about this.

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Minor Resolved · started 6 months ago

Database upgrade has stalled Broadcast and Email sendings

We are currently investigating why Broadcasts and Emails are not sending after our Database upgrade. We will update you as soon as possible.

Minor Resolved · started about 1 year ago

Looks like AWS is down

Looks like Amazon Web Services is having issues causing outages on Simplero. We are investigating further...

Minor Resolved · started over 1 year ago

Emails may not be sending

We are experiencing an issue were some emails may not be delivering.

Minor Resolved · started over 1 year ago

Instagram is having some problems with their API

At around 1AM ET on July 24, we started experiencing problems with our Instagram integration. After much digging on our end (go Owais!), it turns out to be an issue with the Instagram API itself, and not with Simplero. As a result, your Instagram integrations might not work as expected until Instagram resolves these issues. We will monitor and you can also follow along here: Facebook's status page:

Minor Resolved · started over 1 year ago

Auto-response and Automation email delivery stats are not complete

All emails are still being sent, don't worry! But we are currently investigating an issue where the email stats for these messages are zero or incomplete. The number of 'Delivered' emails is not correct, and thus the percentages of other things (like 'Opens') are also wonky. As far as we can tell, other number-based metrics like 'Opens' are accurate - only percentages are affected. The problem may lie with SendGrid, but we haven't fully identified the issue yet. We're on it, though! Our apologies for any inconvenience.

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Frequently Asked Questions

Is Simplero down right now? What is Simplero current status?
Simplero seems to be up and running. We've updated the status 5 minutes ago.
Was Simplero down today?
Simplero is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Simplero, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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