Is Simplero Down?
Simplero status is operational
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Users are not reporting problems in SimpleroThe best way for teams to monitor Simplero and all third-party cloud services
Simplero problems reported by users
This chart provides user-reported problems for Simplero in the last 12 hours. It's a collection of user reports from different sources.
Latest Simplero Outages
We continuously monitor the official Simplero status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Simplero outages and possible affected you.
Minor Resolved · started 5 months ago
Website performance was degraded for about 30 minutes. It has gone back to normal. We subsequently found the root cause and fixed it.
Minor Resolved · started 6 months ago
Will show a message like "ERROR: undefined method `google?' for nil:NilClass" or show the site without any styles at all. A fix is currently being deployed. So sorry about this.
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Minor Resolved · started 6 months ago
Database upgrade has stalled Broadcast and Email sendings
We are currently investigating why Broadcasts and Emails are not sending after our Database upgrade. We will update you as soon as possible.
Minor Resolved · started about 1 year ago
Looks like Amazon Web Services is having issues causing outages on Simplero. We are investigating further...
Minor Resolved · started over 1 year ago
Emails may not be sending
We are experiencing an issue were some emails may not be delivering.
Minor Resolved · started over 1 year ago
Instagram is having some problems with their API
At around 1AM ET on July 24, we started experiencing problems with our Instagram integration. After much digging on our end (go Owais!), it turns out to be an issue with the Instagram API itself, and not with Simplero. As a result, your Instagram integrations might not work as expected until Instagram resolves these issues. We will monitor and you can also follow along here: Facebook's status page: https://status.fb.com/graph-api
Minor Resolved · started over 1 year ago
Auto-response and Automation email delivery stats are not complete
All emails are still being sent, don't worry! But we are currently investigating an issue where the email stats for these messages are zero or incomplete. The number of 'Delivered' emails is not correct, and thus the percentages of other things (like 'Opens') are also wonky. As far as we can tell, other number-based metrics like 'Opens' are accurate - only percentages are affected. The problem may lie with SendGrid, but we haven't fully identified the issue yet. We're on it, though! Our apologies for any inconvenience.
Simplero Components Status
Check the current status of the components
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Frequently Asked Questions
- Is Simplero down right now? What is Simplero current status?
- Simplero seems to be up and running. We've updated the status 5 minutes ago.
- Was Simplero down today?
- Simplero is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Simplero, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Simplero and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Simplero and get alerts in real-time when Simplero has outages.
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