Outage in Sinch

DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-48068

Resolved Minor
May 26, 2023 - Started 11 days ago - Lasted about 13 hours
Official incident page

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Outage Details

Ticket Number :: MNOC-48068 Services:: DI MMS 365 - MM7 Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages. Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted Incident Start Date & Time (GMT) : 26 May 2023 16:20 GMT If you have any questions or concerns, please email essupport.digitalinterconnect@sinch.com.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 05/27/2023 06:20AM

MM7 queues cleared and incident has been resolved.

INVESTIGATING 11 days ago - at 05/26/2023 05:41PM

Ticket Number :: MNOC-48068
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 26 May 2023 16:20 GMT

If you have any questions or concerns, please email essupport.digitalinterconnect@sinch.com.

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