Sine

Sine Status

Official source
Everything seems OK
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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 2 minutes ago

Last known issue: 9 months ago

Latest Incidents

Last 30 days

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Resolved CM3 Integration

CM3 is currently undergoing a service disruption. Sites configured with the CM3 integration will not be able to check in visitors during this time. Please follow https://status.cm3.com.au for updates. If you wish to check in visitors without performing a CM3 check you can turn off the integration in your site settings.

Resolved CDN networking issues

Our CDN is currently experiencing network issues. Our provider is working to mitigate users in the impacted regions. During this time some users will not be able to access our API or dashboard. We will keep you updated.

almost 2 years ago Official incident report

Resolved CDN networking issues

Our CDN is currently experiencing network issues. Our provider is working to mitigate users in the impacted regions. During this time some users will not be able to access our API or dashboard. We will keep you updated.

almost 2 years ago Official incident report

Resolved Host notification delivery failures

Our notification gateway is currently experiencing an interruption. Host notifications may be delayed or fail to be delivered during this time.

almost 2 years ago Official incident report

Resolved Email delivery interruption

Our email gateway provider is currently experiencing an interruption. Email notifications may be delayed or fail to be delivered during this time.

about 2 years ago Official incident report

Resolved Live QR code generation endpoints interrupted

Sine QR codes that are generated outside of the on-site iPads are sending blank images. This will affect QR codes in Fast Track Code invite emails and Web (USB connected) printing of visitor badges

about 2 years ago Official incident report

Resolved Users unable to action 'Reset Password' links

We are currently investigating an issue with password reset links, that causes the user's browser to refresh on use. This prevents users from resetting their Sine password.

about 2 years ago Official incident report

Resolved si.ne domain not resolving

There is a known issue with the link used to complete a workflow, which will result in anyone following this link receiving a _This site can’t be reached_ (or similar) error in their browser. As an interim fix we have published and update so that all new Workflow share links will now generate with a sine.co/wf/ prefix. Please log in to your account and copy a new share link for your workflow, or update your existing link, replacing ‘si.ne’ with ‘sine.co’.

about 2 years ago Official incident report

Resolved Investigating issues with Google Maps API

The connection between Google maps API and Sine is currently not operational and is being investigated

about 2 years ago Official incident report

Resolved Mobile Device Management - SinePoint Pro update required

Some client devices that are enrolled in Sine's Mobile Device Management (MDM) program and are running older versions of SinePoint Pro (iPad) may experience App crashes. Updating SinePoint Pro version fixes this issue. For more information please contact [email protected]

over 2 years ago Official incident report

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Services Available
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Incidents registered
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Monitoring Incidents
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