Outage in SlimPay

[IMPORTANT] [Production] Problem of signing a mandate

Resolved Minor

September 20, 2022 - Started over 1 year ago - Lasted 4 minutes
Official incident page

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Outage Details

[EN] Dear customers, We are currently experiencing a problem with the signing of mandates on the production environment, we are still working on the resolution. We will keep you informed as soon as the situation is resolved. We apologise for the inconvenience. The SlimPay team [FR] Chers clients, Nous rencontrons actuellement un problème avec la signature des mandats sur l'environnement de production, nous travaillons toujours sur la résolution. Nous vous tiendrons informés dès que la situation sera résolue. Nous vous prions de nous excuser pour ce désagrément. L'équipe SlimPay

Components affected

SlimPay CHECKOUT / CARD SlimPay Web API SlimPay File API

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 09/20/2022 10:20AM

[EN]
Dear customers,
We are currently experiencing a problem with the signing of mandates on the production environment, we are still working on the resolution.
We will keep you informed as soon as the situation is resolved.
We apologise for the inconvenience.
The SlimPay team

[FR]
Chers clients,
Nous rencontrons actuellement un problème avec la signature des mandats sur l'environnement de production, nous travaillons toujours sur la résolution.
Nous vous tiendrons informés dès que la situation sera résolue.
Nous vous prions de nous excuser pour ce désagrément.
L'équipe SlimPay

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