Outage in SlimPay

Production Backoffice unavailability

Resolved Major

October 13, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

[EN] Dear customers, Access to our Production Backoffice is currently unavailable. We are working on solving this problem. We will inform you when it is available again. We are sorry for the inconvenience. The SlimPay team. [FR] Chers clients, L'accès à notre Backoffice de production est actuellement indisponible. Nous travaillons sur la résolution de ce problème. Nous vous informerons quand il sera à nouveau disponible. Nous sommes désolés pour ce désagrément. L'équipe SlimPay.

Components affected

SlimPay Backoffice / Dashboard

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 10/13/2022 10:19AM

[EN]

Dear customers,

Access to our Production Backoffice is currently unavailable. We are working on solving this problem.
We will inform you when it is available again.
We are sorry for the inconvenience.
The SlimPay team.

[FR]

Chers clients,

L'accès à notre Backoffice de production est actuellement indisponible. Nous travaillons sur la résolution de ce problème.
Nous vous informerons quand il sera à nouveau disponible.
Nous sommes désolés pour ce désagrément.
L'équipe SlimPay.

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