Is Smart Send Down?

Smart Send status is operational

IsDown is monitoring Smart Send's official status page in real time.

Stats for Smart Send official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

644 days

Users reports for Smart Send in the last 12 hours

Monitor Smart Send and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Smart Send.

Monitor and keep track of Smart Send's current and past outages

Minor · almost 2 years ago · lasted 3 months

GLS Server incident

GLS servers are currently having temporarily down periods with a server 500 error.

Minor · about 2 years ago · lasted 9 months

Shopify app has long response time

Shopify app is currently unavailable. We are investigating the issue with long response time from the server.

Minor · over 2 years ago · lasted 10 months

Showing pickup points for PostNord

Some pickup points from PostNord are returned without a GPS coordinate which makes it impossible to calculate if they are nearest to the customer. We are investigating the problem further to find a solution.

Major · over 2 years ago · lasted 10 months

Incident when booking labels

An issue from a subcontractor is causing issues when saving a booked PDF shipping label in the database. The issue has been identified from the subcontractor and they are working on solving it. At the moment they do not have en ETA on the issue. We will see if we can find a workaround until their system is up and running again.

Minor · almost 3 years ago · lasted over 1 year

Label generation incidence

We are currently investigating this issue.

Minor · about 3 years ago · lasted over 1 year

DAO API down

We are currently investigating this issue.

What our customers say about us

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

Eric Peterson

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Frequently Asked Questions

Is Smart Send down right now? What is Smart Send current status?
Smart Send seems to be up and running. We've updated the status over 1 year ago.
Was Smart Send down today?
Smart Send is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Smart Send, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Smart Send and need support?
How can I monitor Smart Send outages?
Why use IsDown instead of Smart Send status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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