Outage in SmartRecruiters

Usability Issues

Resolved Major
March 29, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor SmartRecruiters outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SmartRecruiters, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of usability issues impacting the system. This has been reported to our Engineering Team and is being looked into. Impacted functionality that has been identified: - People Page. Please note that the People list on a job does not appear to be impacted. - Job Editing - Job Publishing - Candidate Profile - Candidate Attachments - Interview Management - Offer Tab - Email Template modification - Communication with Candidates (Sending Emails)
Components affected
SmartRecruiters
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/29/2023 11:11PM

The usability issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

MONITORING about 1 year ago - at 03/29/2023 10:55PM

Our team has identified the issue causing the usability problems and implemented a fix. We are now monitoring the results for any further performance issues.

IDENTIFIED about 1 year ago - at 03/29/2023 10:37PM

We have identified the cause of the issue and are currently working to resolve this. We appreciate your patience and will keep you updated as more information becomes available.

INVESTIGATING about 1 year ago - at 03/29/2023 09:24PM

We are aware of usability issues impacting the system. This has been reported to our Engineering Team and is being looked into.
Impacted functionality that has been identified:
- People Page. Please note that the People list on a job does not appear to be impacted.
- Job Editing
- Job Publishing
- Candidate Profile
- Candidate Attachments
- Interview Management
- Offer Tab
- Email Template modification
- Communication with Candidates (Sending Emails)

Latest SmartRecruiters outages

Confirm Hiring issue - about 1 month ago
System Performance issue - 3 months ago
System Performance issue - 3 months ago

Start monitoring SmartRecruiters and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime