Outage in Smartsheet

Reports intermittently loading

Resolved Minor

January 12, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating customer reports of some Reports unable to be loaded. We will provide an update within 60 minutes.

Components affected

Smartsheet Reports Smartsheet Dynamic View Smartsheet Dashboards

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/13/2023 12:24AM

This incident has been resolved.

MONITORING over 1 year ago - at 01/12/2023 10:09PM

A fix has been implemented and we are monitoring the stability of the service.

INVESTIGATING over 1 year ago - at 01/12/2023 09:42PM

We are currently investigating customer reports of some Reports unable to be loaded. This would also affect Dynamic Views and Dashboard widgets utilizing Reports as a source. We will provide an update within 60 minutes.

INVESTIGATING over 1 year ago - at 01/12/2023 08:56PM

We are currently investigating customer reports of some Reports unable to be loaded. We will provide an update within 60 minutes.

Latest Smartsheet outages

Dashboard Loading Issues - 10 days ago

Smartsheet Unavailable - 16 days ago

Bridge - 22 days ago

Smartsheet App Connectivity - 23 days ago

Reports - 27 days ago

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