Outage in SmartThings

SmartThings Platform Degraded Performance

Resolved Minor
April 19, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the SmartThings status page and multiple sources to provide up-to-date information. Check back with us for the latest SmartThings uptime status.

Outage Details

We are investigating a possible service disruption for connected camera models: GP-U999COVLBDA We're looking into it and will provide additional details as they become available.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/19/2022 07:24PM

We've recovered our cloud connectivity for first-party SmartThings cameras, if your device has a blinking orange light you will need to re-onboard your device using the mobile app to regain functionality. Do not to delete your prior device card if you still need access to previously recorded clips before they expire per your storage plan.

IDENTIFIED about 2 years ago - at 04/19/2022 07:01PM

We are continuing to work on a resolution to the issue. At this time the scope of the incident is contained to first-party SmartThings branded cameras.

IDENTIFIED about 2 years ago - at 04/19/2022 06:35PM

We are investigating a possible service disruption for connected camera models: GP-U999COVLBDA

We're looking into it and will provide additional details as they become available.

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