Outage in Smarty

Datacenter IP Address Changed

Resolved Minor

June 14, 2021 - Started almost 3 years ago - Lasted 10 months
Official incident page

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Outage Details

As of 14:25 (Mountain Time) today we migrated one of our facilities (US West Coast) to a new IP address. This update should not affect any of our customers that are following our recommended Technical Requirements (https://www.smartystreets.com/docs/cloud/requirements). Any customers who are hard-coding our IP addresses, without going through our Forward Proxy API (https://www.smartystreets.com/docs/cloud/forward-proxy-api), could be affected adversely.

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/14/2021 09:00PM

As of 14:25 (Mountain Time) today we migrated one of our facilities (US West Coast) to a new IP address. This update should not affect any of our customers that are following our recommended Technical Requirements (https://www.smartystreets.com/docs/cloud/requirements).

Any customers who are hard-coding our IP addresses, without going through our Forward Proxy API (https://www.smartystreets.com/docs/cloud/forward-proxy-api), could be affected adversely.

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