Outage in SMTP2GO

Scheduled maintenance extended

Resolved Minor

September 16, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

The scheduled maintenance has been extended. One of our upstream providers didn't provide correct information to us about the nature of planned maintenance to their network and is taking longer than they specified. This is apparently a major upgrade across their entire network (Arelion). Being treated as urgent.

Components affected

SMTP2GO Member Dashboard SMTP2GO Email sending (SMTP service)

Latest Updates ( sorted recent to last )

IDENTIFIED over 1 year ago - at 09/16/2022 06:02AM

The scheduled maintenance has been extended.

One of our upstream providers didn't provide correct information to us about the nature of planned maintenance to their network and is taking longer than they specified. This is apparently a major upgrade across their entire network (Arelion).

Being treated as urgent.

Latest SMTP2GO outages

Issues with email delays affecting some accounts on EU servers - 12 days ago

Email being rejected when the From address is a verified "Single sender email" - about 1 month ago

Issues when sending via API - 3 months ago

Delayed Emails - 4 months ago

Activity display issue - 5 months ago

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